Just copy and paste the offending email address into the search bar and batch-delete everything that pops up. For example, PayPal sends receipts from while its marketing blasts (“Sign up for PayPal credit NOW!”) come from Shipping info from Amazon comes via Spam comes from the likes of and As soon as you figure out which email addresses can be safely relegated, you can delete every email from each of them without purging the stuff you want to keep. Check your Junk Email folder In your folder list, choose the Junk Email folder and look for the missing email. Even if they come from the same company, spam messages are often sent from a different email address than the actually useful info like receipts or order information. Report abuse Hi Santiago Bravo, If someone sent an email to your account but you're unable to see the message, there are several things you can do to try to fix the problem. One method, suggested by WIRED’s Lily Hay Newman, is to curate your bulk deletions by email address. Luckily, there are a couple of easy ways to sift through the mess and just keep what you need. If you do much of your shopping online, for instance, it’s good to keep your receipts. The obvious problem with this method is that there are probably messages in there that you want to keep.
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